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Legal

Website terms of use

Last updated 20 October 2026

These terms apply to your use of this website. Installations are covered by the written quotation and contract we give you before any work starts.

About us

This website is run by Britannia Energy Services Ltd. If you have a question about these terms, email info@britanniaenergyservices.com.

Quotes, prices and estimates

Prices, savings, generation figures and payback periods shown on this website, including the savings calculator, are illustrative estimates based on typical homes. They are not a quotation. Your actual price and performance depend on a site survey, your roof, shading, energy use and tariff, and are confirmed in a written quotation.

Customer reviews shown on this site come from our Google Business Profile and are reproduced as written.

VAT

0% VAT applies to solar panels, battery storage and heat pumps installed in homes in Great Britain until 31 March 2027. EV chargers installed on their own and commercial installations are charged at the standard 20% rate.

Your consumer rights

If you enter into a contract with us away from our premises or online, you normally have 14 days to cancel under the Consumer Contracts Regulations 2013. Full details, including how to cancel, are set out in your quotation and contract. Nothing in these terms affects your statutory rights.

Using this website

  • Do not misuse the site, attempt to access areas you are not authorised to use, or submit false enquiries.
  • Text, images, logos and 3D simulations on this site belong to us or our licensors. Do not copy them for commercial use without permission.
  • Manufacturer names and logos, such as Tesla, belong to their owners and are used to describe the products we install.
  • We try to keep the site accurate and available but cannot guarantee it will always be error-free or uninterrupted.

Links to other sites

We link to services such as WhatsApp, Google and certification bodies. We are not responsible for their content.

Liability

We do not exclude liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be excluded by law. Otherwise we are not liable for losses arising from use of this website that were not reasonably foreseeable.

Privacy and cookies

See our privacy policy and cookie policy.

Law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.